Professional Auto Care

Auto Repair The Way It Should Be

Get (sort of) Rich…(sort of) Quick…
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bank):
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✤ Sign up for consumer focus groups. Corporations
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✤ Sell your unused gift cards. Maybe you have a gift
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add money to your pocket that you wouldn’t see otherwise.

Share your thoughts and comments on this story.

We want to hear from you!

Well, it’s been two days now that the phone at the shop got ‘disconnected’. To say I’m upset and angry would be the understatement of the century. Through a paperwork error our phone ‘provider’ had our account mixed up with another business that closed more than two years ago, and closed all the lines. One of which was our main phone number. I spent two days on the phone, talked with every person at the company, explained over and over again the situation, and still my phone has not been restored.

So to anyone that tried to call us Monday September 21st or Tuesday September 22nd, I apologize.

The idiots at the phone company were insisting that I pay someone else’s 4k (yes that’s right four thousand dollars) bill in order to get my phone restored. Given that I’ve probably lost more business than that because the phone isn’t working, I guess it might have been to my benefit just to pay it, but I felt that it was extortion, and told them so.

Finally after hours upon hours of talking with this person, and then that person, I got someone who actually cared, and wanted to help me, instead of just transferring me to another person. They actually apologized for how I’ve been treated, and took it upon themselves to resolve the issue. Thank you to this person.

If you’re reading this, and need to call the shop, the main number is (585)421-8193 and that is, and always has been working, it’s just not the published number.

I’m thinking now about doing a special called ‘ Hide and seek’ repair shop. If you an find us you’ll get a special prize.

All in all, I guess another day in the life of a businessman, and entrepreneur.

- Bob

I’ve been working on a new business project for a while now, and things are really starting to come together. I’m having so much fun. It’s been great.

I’m going to be starting a new blog targeted just for that business, because I have a lot to share that is specific to it. Then I’ll be using this space more for things relating to my auto repair company.

I wish you all a great weekend,

To your success,

- Bob

I am amazed at how distrusting most people are. I guess I’m strange, I grew up believing that people are mostly good and sometimes make bad decisions, or poor choices that hurt others. I don’t know if I’m alone in this belief, but I think I might be in the minority.

I trust people. Until they give me abundant evidence not to, and even then I tend to give them the benefit of the doubt. I can say that without a doubt, this trust has cost me tens if not hundreds of thousands of dollars, during my business career, but I still tend to trust first, and question second. On the flip side, being a trusting soul has made me more money in an hour, than most people make in a year. It’s given me the opportunity to work with some very talented individuals, and some bums.

I guess I’m one of the last idealists, that we can live, love, be happy, have money to do what we want, and when someone says to me, buy this it will help you get where you want to go faster, I trust them.

Thank GOD I do, the decision to trust someone I never met, plunk down a thousand dollars, and go on blind faith, has made me over a million dollars, and continues to do so.

I see this as a feeling of security that allows me to trust like this, somewhere deep inside, I know that I may loose some money if I trust, but I can make more of that, time, I’ll never get back, and that’s far more important than the money.

I’ve wasted enough time, trying to figure things out on my own, now, I will pay the experts, and trust them to get me the results I need. It’s worked for me so far, and it will continue to work for me for a long time to come.

Trust, it’s important, in business, in life, and yes it will get broken from time to time, deal with it, move on.

- Bob

I’ve been working like a wild man for the past few months, and the benefits are starting to pay off. I feel like I’m really getting a great handle on the important things in terms of what to spend time working on, and what to let go.

I’ve been having a great time lately and enjoying my life a lot more than I have in the past. I love the adventure of helping small business owners ‘see the light’ and start to gain control of their business. So many are lost like I used to be, working so unbelievably hard to make little or no money.

I can help… and I know it, and it’s so exciting to see them learn grow and move in a positive direction.

Onward! Charge!

I’m not sure what happened, but I’m feeling energized and on a roll again! I set up a few business meetings that are exciting for me, and I’m going to be flying to Tampa, FL in August (I know I must be nuts, it’s likely to be like 100 or more) for a presentation that I think will be fantastic.

I’ll be reconnecting with a good friend and business acquaintance, who’s a real dynamo in her own field.

My other projects are off and running, and so far, I’m pleased as punch. Today I feel really good.

As a side note, I watched the old movie ‘The Hustler’ and then ‘Color of Money’ the other night, and man I love those movies. Being a pool player, those movies warm my heart, I don’t know if it coincidence or not, but my pool game is better than it’s ever been!

Write more soon,

- Bob

I don’t know what it is lately, but I’ve been having trouble sleeping, I feel lethargic all the time and I just generally feel like crap. I hate feeling this way, and I’ve tried a bunch of stuff to ‘snap out of it’ to no avail. I do my daily routine, and at the end of the day, I’m so exhausted all I can do is hit the couch. I know I need (want) to do better, and yet I find I’m having a very difficult time doing it. With everything I have going on right now, I would think that I would be excited about it, but I’m not. I think I’m suffering from a bit of depression. I can’t put my finger on why, but I know the symptoms, and before any of you write me to tell me I’m clinically this or that, let me just say ‘I KNOW!’ .

Life as a business owner is tough. No matter what level you get to, there’s just another adventure waiting for you around the corner.

I guess I’m mostly just tired. I feel like if I could sleep better, I’d feel better, but some how my brain isn’t co-operating right now. Damn it.

I’ll feel better soon, but right now I feel like taking an carrying an automatic weapon with me and laying waste! ;)

- Bob

Well, some time has passed since I’ve written, so I thought I’d take a few minutes to write again. A little while back, I separated from a business partner, for a lot of reasons.

This move forced me to plan, write and execute an entire workshop on my own. It was a tremendous amount of work, and I was totally exhausted going into the event yesterday. It was also a raving success. The group’s energy was high, the information and ideas flowed and it was great.

I’ve always thought of myself as a confident and capable person, but leading that group, and signing up other people (many of whom are much older than me) into my group re-affirmed my self confidence. I do know what I’m doing, and I was really glad I made the move I did.

I have finally found the thing I love. I love marketing, and I love computers, I guess I always have, and I love teaching and inspiring people. This is the perfect balance of all of those things.

I’ve heard time and again that when you find the thing you love, it’s not work to do it, and now I’ve experienced that myself. Yes, I was beyond exhausted after yesterday’s meeting, but it was an excited exhaustion and it didn’t feel like work, it felt like home.

Running this group, striking out on my own, all a bit scary, and all so worth it.

39, and finally coming into my own, finding my place…

and I am happy.

- Bob

So why do we celebrate birthdays? This does seem to be a tradition dating back from many years ago, and like most other things have we Americans taken it to another level?

Today, I love celebrating my birthday, years gone past I used to think to myself, well it’s no big deal, let’s not make a fuss. Blah, blah, blah… truth is, I think inside I didn’t want anyone to celebrate it, because I didn’t want to be disappointed, or resentful if they didn’t do what I wanted, if I didn’t get what I wanted. Luckily, I’ve learned better now. I now ask for what I want, and if it doesn’t happen, well that’s ok too. The people I love, and that love me, I’ve found, respond with warmth, and care, and give what they have to give, and that’s usually more than enough.

I like the line line from ‘The Lord Of The Rings’ – it’s no small thing to celebrate a simple life. Today I will celebrate mine, with friends, family, some good wine, and the people I love.

What more could a man possibly ask for? What more could I possibly need?  (well a cool million or two in the bank wouldn’t suck, but that’s another blog entry..)

Today, I am happy, and I know I am loved.

- Bob

My next event will be held at:

When: Wednesday April 22nd
Time: 6 pm to 8 pm
Where: Lennox Tech Enterprise Center
150 Lucius Gordon Drive, Suite 100
West Henrietta, New York 14586

A while back, I got pretty good at marketing to my customer base, I’ve spent the last 8 years reading about and testing out great marketing ideas, but I’ve always had one big fatal flaw in my marketing system.

And that flaw was me.

We would have a slow time at my small business, and I would then have the time to get some marketing going, which would shortly afterward generate a flood of new business, and I would then be busy taking care of the customers, and attending to the day to day details of running my small business.

and then we’d slow down again, and I’d work to get some marketing going again, and bring in business…

and so this cycle went on and on, year after year, it sucked.

I would often think to myself, ‘if I could just get the marketing to happen automatically, I could really make a lot of money’, but in spite of my best efforts, I was never able to pull that off…

Until recently.

I discovered the answers to my prayers. I found the very thing I’d been searching for for years, and it was even better than I had imagined.

Come join me on April 22nd where I’ll share my struggle to build my small business, and what it took to finally break free from the dreaded cycle I described above.

Spend a couple of hours with me, and learn the secrets that only the smartest, most savvy business owners in the world are currently using, and why, if you own a small business, you’d be out of your mind to miss this.

Please call or e-mail me to register for the event:

(585)381-6180 or bob at publicityresults.net